Glass Act Pro Wash / Glass Act Exterior Cleaning is operated by IRA WALDEN & SONS LLC.
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning will be collecting opt-in verbally from their customers. Customers will be able to opt in to receive messages either in person at their physical location or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, job completion surveys, estimates, and service updates. They will be verbally informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties for marketing purposes.
Website Visitors
Like most website operators, https://glassactprowash.com/ collects non-personally identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning collects this information to better understand how visitors use its website. From time to time, https://glassactprowash.com/ may release non-personally identifying information in the aggregate, such as by publishing reports on website usage trends.
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning also collects potentially personally identifying information such as Internet Protocol (IP) addresses. IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning does not use IP addresses to identify visitors and does not disclose such information except under the same circumstances in which it uses and discloses personally identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to https://glassactprowash.com/ choose to interact with the website in ways that require IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning to gather personally identifying information. The amount and type of information collected depends on the nature of the interaction.
In each case, https://glassactprowash.com/ collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with the website. IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning does not disclose personally identifying information other than as described below. Visitors can always refuse to supply personally identifying information, although doing so may prevent them from engaging in certain website-related activities.
SMS Communications Consent
By submitting your information through our website forms, you consent to receive SMS communications from IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning regarding estimates, appointments, service updates, billing notifications, dispatch notifications, and job completion surveys. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
We do not share, sell, rent, or otherwise disclose your SMS consent or phone number to third parties or affiliates for marketing purposes.
All information collected on https://glassactprowash.com/ will be handled in accordance with applicable privacy laws and GDPR legislation where applicable.
Protection of Certain Personally-Identifying Information
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning discloses potentially personally identifying and personally identifying information only to employees, contractors, affiliated organizations, and service providers that need access to the information to process it on our behalf or provide services through https://glassactprowash.com/, and who have agreed not to disclose it to others.
Some of those employees, contractors, and affiliated organizations may be located outside your home country. By using https://glassactprowash.com/, you consent to the transfer of such information.
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning will not rent or sell personally identifying information to anyone. Other than to employees, contractors, affiliated organizations, and service providers as described above, IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning discloses personally identifying information only when required by law, when you provide permission, or when disclosure is reasonably necessary to protect the property, rights, or safety of IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning, its customers, or the public.
If you are a registered user of https://glassactprowash.com/ and have supplied your email address, IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning may occasionally send you emails regarding company news, services, updates, or requests for feedback.
If you send us a request (for example, via support email or feedback forms), we reserve the right to publish it to help us clarify or respond to your request or support other users. IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning takes all reasonable measures to protect against unauthorized access, use, alteration, or destruction of personal information.
Use of Personal Information
We use the information you provide to register for accounts, schedule services, attend events, receive newsletters, request estimates, and use other services. We will not sell or lease your personal information to third parties unless required by law or authorized by you.
If you provide your phone number and consent to receive text messages, we may use your information to send appointment reminders, service updates, billing notifications, dispatch notifications, job completion surveys, estimates, and other service-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
You have the right to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing communications, please contact us at in**@*************sh.com.
Legal Grounds for Processing Personal Information
We rely on one or more of the following processing conditions:
- Our legitimate interests in delivering information and services to you.
- Explicit consent that you have given.
- Legal obligations.
Access to Data
You have the right to request a copy of the information we hold about you. If you would like to request access to your data, please email us at in**@*************sh.com.
Retention of Personal Information
We will retain your personal information only for as long as necessary to provide our services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Contact information may be retained until a user unsubscribes or requests deletion. If you unsubscribe from communications, we may retain limited information necessary to honor that request.
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning will not retain personal information longer than necessary for its intended purposes or as required by applicable law.
Rights in Relation to Your Information
You may have certain rights under data protection laws, including the right to:
- Request a copy of the personal information we hold about you.
- Request corrections to inaccurate personal information.
- Request deletion of personal information.
- Restrict how we use your personal information.
- Object to our processing of your personal information.
- Withdraw consent to the processing of your personal information.
To exercise these rights, please contact us at in**@*************sh.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.
Aggregated Statistics
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning may collect aggregated statistics about visitor behavior and website usage. These statistics do not contain personally identifying information.
Cookies
Information about your website usage is collected using cookies. Cookies help us improve website functionality and analyze visitor behavior. You can configure your browser to reject cookies, although some website features may not function properly as a result.
Privacy Policy Changes
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning may update this Privacy Policy from time to time. We encourage visitors to review this page periodically. Continued use of the website following any changes constitutes acceptance of those changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us at in**@*************sh.com or through the contact form on our website.
For assistance with SMS communications, reply HELP to any text message or contact us at in**@*************sh.com. To stop receiving text messages, reply STOP at any time.
Additional Information for EU Users
IRA WALDEN & SONS LLC DBA Glass Act Exterior Cleaning adheres to GDPR requirements and provides additional rights for EU users, including:
- Right to Rectification
- Right to Erasure
- Right to Restriction of Processing
- Right to Data Portability
- Right to Object
- Right to Not be Subject to Automated Decision-Making
To exercise these rights, please contact us at in**@*************sh.com.
Changes to Our Privacy Policy
We will post any changes to this Privacy Policy on this page. The revised version becomes effective upon posting. If you are concerned about how your information is used, please review this page regularly.
Additional Notes
We may retain certain personal information as necessary for record-keeping, transaction completion, legal compliance, dispute resolution, and enforcement of agreements.